Latest Research
AI and AI-Related Use Case Library for Community-Oriented Policing Services
Unlock value-driven AI use cases to transform your organization..
Responsible Use of AI in Policing
Key initiatives to ensure the responsible and ethical use of AI in policing..
Overcome the Barriers to Enable Exclusive Premium Experiences
Info-Tech Research Group & Association of Luxury Suite Directors (ALSD) 2023 Survey.
Maintain Continuity in a Power Outage
Avoid chaos when the lights go out. .
Generative AI Use Cases for Marketing, Sales, and Customer Service
Leverage Gen AI technology to drive sales and retain customers by creating personalized content..
Integrate Biomedical Device Management With IT
A programmatic approach to enhancing security, efficiency, and collaboration..
Fast-Track Your DERMS Business Case
Speed up the process to justify the need for a distributed energy resources management system (DERMS) solution..
Prepare to Negotiate Your Generative AI Vendor Contract
Build risk awareness: You can’t begin to negotiate until you understand where your real risk points are. .
Identify the Customer Satisfaction Metrics That Matter
Understand what truly keeps your customer satisfied. Measure what matters to improve customer experience and increase satisfaction and advocacy. .
Deploy AIOps to Improve IT Operations
Transform your organization and revolutionize IT Operations by fostering a data driven approach..
Upcoming Events
Leadership Programs
Info-Tech Leadership Masterclasses are designed to help IT leaders navigate the challenging world of IT talent management. Our core Info-Tech Leadership program provides with foundational leadership frameworks to lead your teams through day-to-day challenges and strategic planning. Our Leading Through Uncertainty (LTU) program fosters cultivation of the key characteristics IT leaders will need to support teams through crisis and times of instability.
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5-Day Training Program IT Management Playbook
Online, facilitator-led program
These programs are typically offered annually. The next set will likely be offered Spring/Summer of 2024
Management Playbooks are immersive, 5-day, role-specific training programs that focus on developing IT management practices to help you systematically improve your IT department. We cover four key IT disciplines – CIO, Applications, Infrastructure, and Security – with course delivery including both common elements as well as role-specific breakout sessions. Participants in each Playbook event will identify, discuss, and understand the key metrics, initiatives, processes, and time management practices required to run a top-notch IT shop.
You'll spend the week developing and completing an IT Management Playbook. Bring it back to your shop to immediately apply everything you've learned. All activities, scenarios, and workshop exercises have been crafted to maximize the value of your time, and to unlock the power of collaborative learning from both our industry experts and your IT peers.
Info-Tech LIVE 2024
Exponential IT: Bridging Theory & Practice for IT Leaders
Join us at Info-Tech LIVE for a practical, real-world perspective on how IT can take a leading role, as new technologies including generative AI cause major disruption to business models and technology solutions.
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