- Contract reviews are tedious, and reviewers may lack the skills and experience to effectively complete the process.
- Vendors have a repository of contract terms and conditions that are road-tested and often biased in their favor.
- Vendors change their contracts frequently through hyperlinked documents without notifying customers, and the onus is on you to stay compliant.
Our Advice
Critical Insight
- Focus on the terms and conditions, not just the price. Too often, organizations focus on the price contained within their contracts, neglecting to address core terms and conditions that can end up costing multiples of the initial price.
- Lawyers can’t ensure you get the best business deal. Lawyers tend to look at general terms and conditions for legal risk and may not understand IT-specific components and business needs.
Impact and Result
- Align contract language to meet IT and business needs.
- Communicate more effectively with Legal and the vendors.
- Identify and reduce contractual and performance risk.
- Understand the relationship between contract provisions.
- Negotiate more effectively.