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Industry Insights Designed to Help You Lead Digital Transformation

With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".

Industry Insights & Best Practices


  • Industry-Specific Research
  • Reference Architectures
  • Industry Trends
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Executive Peer Groups


  • Executive Collaboration
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  • High-Impact Discussion Topics

Industry-Specific Advisory Services


  • Digital Transformation
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  • Advisory Assistance to Help You Build Your IT Strategy
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Professional Associations and Not for Profit - Critical Projects

Deep Insights Tailored to Your Industry

1

Business-Aligned IT Strategy

Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.

2

Top Industry Trends

Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.

3

Industry Benchmarking

Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.

4

Core Industry Technologies & Software Selection

Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.

1

Business-Aligned IT Strategy


Strategy Alignment
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Professional Associations Industry Business Reference Architecture

  • Build your organization’s capability map by defining the organization’s value stream and validating the professional associations industry reference architecture.
  • Use business capabilities to define strategic focus by defining the organization's key capabilities and developing a prioritized strategy map.
  • Assess key capabilities for planning priorities through a review of business processes, information, applications, and technology support of key capabilities.
  • Adopt capability-based strategy planning by ongoing identification and roadmapping of capability gaps.
Strategy Alignment
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Not-for-Profit Industry Business Reference Architecture

  • Build your organization’s capability map by defining the organization’s value stream and validating the not-for-profit industry reference architecture.
  • Use business capabilities to define strategic focus by defining the organization’s key capabilities and developing a prioritized strategy map.
  • Assess key capabilities for planning priorities through a review of business processes, information, applications, and technology support of key capabilities.
  • Adopt capability-based strategy planning by ongoing identification and roadmapping of capability gaps.
Strategy Alignment
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Assess Your Nonprofit’s Digital Maturity

  • Understand the value of digital. Design a digital purpose that considers the five digital transformation factors that drive mission alignment.
  • Understand the current state of digital including the potential hurdles and obstacles within the nonprofit space to differentiate and thrive against competitors and to drive organizational value.
  • A digital maturity assessment is the right course of action regardless of whether your organization is starting a digital journey or is well on their way.
Strategy Alignment
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Make the Case for Your Nonprofit’s Data and Analytics Initiative

Take the first step in the data strategy journey by establishing the value in an accelerated fashion:

  • Identify key organizational drivers for executing on an optimized data strategy.
  • Illustrate and identify nonprofit data and analytics use cases that align with your mission and strategy.

Leverage the output to gain executive buy-in. The approach is meant to foster a data-driven culture and find the right problems (with the greatest value) to solve.

Strategy Alignment
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Strengthen Your Nonprofit’s Privacy and Security Operations

  • Articulate the importance of robust cybersecurity and privacy programs to key stakeholders by speaking the language the organization understands.
  • Understand measures to mitigate the leak or loss of donor/member data by evaluating the intersection of privacy and security and their separately defined Info-Tech frameworks.
  • Take the first step by assessing your privacy and security gaps.
Strategy Alignment
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Professional Associations & Not-for-Profits Business-Aligned IT Strategy

  • Learn about the ecosystem factors that are impacting the Professional Associations and Not-for-Profits industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
Strategy Alignment
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Professional Associations & Not-for-Profits IT Strategy Initiatives Workbook

  • With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
  • Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
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Professional Associations & Not-for-Profits Industry Impacts on IT Strategy: Senior Management Template

  • Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
  • Use the Professional Associations & Not-for-Profits Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.

2

Top Industry Trends


Top Trends
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Generative AI Use Case Library for the Nonprofit & Professional Associations Industry

Info-Tech’s use case library provides practical guidance to help nonprofits and professional associations accelerate value-driven Gen AI use case adoption.

Top Trends
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Professional Associations & Not-for-Profits Membership Outreach – AI

  • AI is quickly becoming a go-to technology for many sectors. Organizations must investigate how they could pilot or expand their use of AI tools to improve their personalized communications to members.
  • Learn about how the membership outreach – AI trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
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Professional Associations & Not-for-Profits Data Analytics Report

  • Data is pervasive in all organizations and associations, and most do not even acknowledge or effectively use the data they have. Traditionally, organizations and associations have been behind in leveraging data analytics to drive meaningful outreach to members.
  • Learn about what data analytics is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Top Trends
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Professional Associations & Not-for-Profits Digital Conferences Report

  • Professional associations rely on collaboration tools to engage with donors and members. Due to the COVID-19 pandemic, most associations have moved to host their conferences completely online.
  • Learn about how the digital conferences trend affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.

3

Industry Benchmarking


Peer Benchmarking
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Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction

  • Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
  • Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
  • Learn the characteristics that different industries have that can help or hinder IT success.
  • Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
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Professional Associations & Not-for-Profits IT Stakeholder Satisfaction Benchmarking Report

  • IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
  • Professional Associations & Not-for-Profits are struggling in comparison with other industries when it comes to stakeholder satisfaction. A lack of funding is the likely culprit, but member and donor expectations are growing regardless, and ways to keep pace must be discovered.
  • Understand important common focus areas to address, and gain insights into how your team aligns to other IT teams in Professional Associations & Not-for-Profits.
Peer Benchmarking
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Professional Associations & Not-for-Profits IT Staffing Benchmarking Report

  • Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business. IT staffing is stretched thin.
  • By taking the IT Staffing Assessment diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
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Professional Associations & Not-for-Profits IT Management & Governance Benchmarking Report

  • Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
  • Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.

4

Core Industry Technologies & Software Selection


Core Industry Technologies
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Lucratively Nurture Your Donors With a Donor Management System

  • Break free from the nonprofit starvation cycle, focusing less on cost and more on the value of a donor management system.
  • Your donor management system must be driven by your overall fundraising strategy, leveraging your business capabilities to determine pain points and better understand the donor journey.
  • Gauge the current capabilities of leading donor management system vendors in the space and how they fare in this digital-first world.
Core Industry Technologies
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Professional Associations & Not-for-Profits Email Marketing Report

  • One of the most beneficial ways that associations and not-for-profits reach out to donors and members is through targeted email marketing campaigns. This type of communication is one of the most fruitful ways for organizations to stay in touch with donors and members.
  • Learn about what email marketing management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
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Professional Associations & Not-for-Profits Team Collaboration Report

  • Often organizations waste money by purchasing overlapping tools and decrease employee productivity because employees are asked to use multiple tools.
  • Learn about how team collaboration affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Core Industry Technologies
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Professional Associations & Not-for-Profits Association Management Systems Report

  • Associations must develop a strategy to effectively and efficiently track and communicate with members. Association management systems (AMSs) consolidate many disparate activities within one platform.
  • Learn about what an AMS is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.

Latest Professional Associations & Not for Profit Notes

Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.

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Meet the Professional Services, Real Estate and Property Management, and Technology, Media, and Telecom Executive Services Leadership Team

Date published

November 7, 2023

Authors:
  • John Kemp

  • Reiaz Somji

  • Neil de Ridder

  • Richard Treglown

  • Justin St-Maurice

In today's dynamic business environment, industries are undergoing remarkable changes. Whether you're in the Professional Services sector, where we guide you through economic shifts and evolving client expectations, or in the dynamic Real Estate and Property Management industry, influenced by market dynamics and tenant preferences, Info-Tech serves as your trusted ally. We offer tailored research, coaching, and mentoring services that enhance service quality, client satisfaction, operational efficiency, and overall business growth.

Problematic IT Processes for Professional Associations: Managing Service Catalog, Organizational Change Management, and Performance Measurement

Date published

May 13, 2019

Author:
  • George Goodall

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare the rated importance of a particular IT process with its effectiveness. Use this data to review the existing IT strategy. Ensure that it includes initiatives that adequately address these shortcomings.

Nonprofit Organizations – Use This One Weird Trick to Know If You Have Been Hacked

Date published

September 6, 2018

Author:
  • Kate Wood

Nonprofit organizations need to be frugal with their funding, but that doesn’t mean they need to live in blissful ignorance when it comes to cybersecurity. Honeypots can act as an early warning system of hackers at a fraction of the cost of a security operations center.

Applications of Blockchain Technology in Non-Profit Organizations

Date published

July 20, 2018

Author:
  • Andy Liu

The trust in non-for-profit is slipping. This article explores how blockchain technology can offer a promising antidote.

Blockchain and Public Institutions: Faith and Hope Through Mathematics

Date published

March 19, 2018

Author:
  • John Annand

Currency speculation aside – blockchain is a hugely transformative technology uniquely suited to the distributed nature of municipal governments’ day-to-day life. Co-ordinating the activities of inter-governmental agencies at the provincial, state, and federal levels, not-for-profits, community groups, inspectors, and contractors would require significant central overhead to achieve. Plus these groups are frequently fiercely independent, at odds, or even outright suspicious of each other. Far better a decentralized approach, a platform that facilitates co-operation and collaboration without the need to trust a single central authority.

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